All products are certified for food contact safety (e.g., FDA, LFGB). Items that directly touch food—such as bowls, dinner plates, silicone straws, food storage containers, and 350 mL insulated bottles—are 100% BPA-free and free of other toxic chemicals. They’re safe for use by the elderly, kids, and pregnant people.

We offer a 30-day return and exchange service for unused, unopened products (with original packaging). If you receive a damaged or defective item, please contact our customer service within 7 days of delivery with photos, and we’ll arrange a free replacement or full refund.

Our bowls are mainly made of food-grade ceramic or BPA-free plastic. Ceramic bowls are microwave-safe (note: avoid sudden temperature changes to prevent cracking), and plastic bowls are also microwave-safe for reheating (suitable for temperatures up to 120°C/248°F).

Yes, most of our bowls are designed to be stackable to save cabinet space. The surface is coated with a smooth, scratch-resistant glaze (for ceramic) or a wear-resistant layer (for plastic)—they won’t scratch easily even when stacked regularly.